Privacy Policy

How I Collect and Use Information

 

Information you provide directly to me:

I ask for certain information such as your real name, telephone and e-mail address when you use the form on my ‘Contact’ page, or if you correspond with me. I may also retain any messages you send through this website or social media sites. I use this information to operate and provide you services, products, quotes, advice, billing confirmations/reminders and/or relevant information. Your real name and company details (if relevant and disclosed), may be published publicly. Once published, your real name may be removed upon request.

 

Information I may receive from third parties:

I may collate and receive information about you from third parties, indirectly, via information they and/or you publish online. For example, via a Facebook group. This information could include, but is not limited to, the user ID associated with your account, any information that you have permitted the third party to share with me, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings.

 

Analytics information:

I use automated third-party analytics tools and services, to help measure traffic and usage trends for operation and service. This operator may collate information including data about your web browser and IP address, as well as your browsing pattern in searching and during your interaction with my website. I cannot track you through the data collected. More information can be found within the Google Analytics privacy page.

 

Cookies information:

My website makes use of cookies in order to give you the best browsing experience, to let me know how many people are visiting the website and which pages are visited most, etc, and to allow you to share content from my site through social media. I do not use data from these cookies for targeted advertising and they cannot be used to identify you personally.

By browsing this website, you are accepting the cookies mentioned below plus any others deemed essential for the best user experience. You can manage cookies through your web browser; however, if you decline or delete cookies, areas of my website may not function properly or may behave unexpectedly. To find out more about cookie or to learn how to remove them from your device, please visit the AboutCookies.org website.

The cookies you may encounter while using my website are:

 

Google Analytics

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These cookies are set by Google Analytics, more information can be found within the Google Analytics privacy page.

 

Commercial and marketing communications:

I may use the information we collect or receive, such as your email address, to communicate directly with you. I may send you emails containing newsletters, blog information and promotions. If you do not want to receive such email messages, you will be given the option to opt out or change your preferences. These emails may be sent directly or via the use of a third party: Mailchimp. More information can be found within Mailchimp’s Privacy Policy.

 

Sharing of Your Information

I will not personally rent or sell your information to any third parties. If you reply to users or participants in group activities I am involved with, such as meetups/events published online, your name, social media account ID and email address may be shared with these users.

Information obtained for analytics and by Cookies have been described above. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 

Instances where I am required to share your information:

I will disclose your information where required to do so by law or subpoena or if I reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) to enforce our Terms of Use or to protect the security, quality or integrity of my service/business; and/or (c) to exercise or protect my rights, property, or personal safety.

 

How I Store and Protect Your Information

Storage and Processing:

Your information collected, stored and processed by myself, in the United Kingdom, falls under European Union laws relating to governing data collection. You have the right to access personal information I hold about you and can ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact me through the contact information below.

 

Keeping your information safe:

I care about the security of your information and use commercially reasonable safeguards to preserve the integrity and security of all information collected through my website and social media pages, including the use of unique passwords, anti-spam and anti-virus software. You are responsible for maintaining the security and control of access to you email communications you send to me. Your privacy settings may also be affected by changes to the functionality of third party sites and services, such as social media networks. I am not responsible for the functionality or security measures of any third party.

 

Links to Other Websites and Services:

I am not responsible for the practices employed by websites or services linked to or from my website and social media pages, including the information or content contained therein.

Please remember that when you use a link to go from my sites to another website, my Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on my website, are subject to that third party’s own rules and policies.

 

Changes

I may update this Privacy Policy in the future due to changes including service provision or for other operational, legal or regulatory reasons.

 

Contact Me
For more information or if you have queries, please contact me by e-mail: hello@heidiball.co.uk or by mail using the details provided below:

Lynwood, Ponsanooth, Cornwall, TR3 7JJ, United Kingdom

This Privacy Policy was updated in May 2018.